Zendesk vs Intercom: A comparison guide for 2024
Zendesk vs Intercom: An Honest Comparison in 2024 Zendesk’s reporting tools are arguably more advanced while Intercom is designed for simplicity and ease of use. Zendesk also prioritizes operational metrics, while Intercom focuses on behavior and engagement. Their help desk software has a single inbox to handle customer inquiries. Self-service resources always relieve the burden…